Patient Access to Medical Information

Patients and their representatives (i.e. Healthcare Power of Attorney) may request copies of hospital or physician practice medical records. Please complete the Patient Request for Access to Health Information form and deliver in person, via mail or via fax. If you have any questions, please contact the Health Information Management department at 419-394-3387 extension 1115.

Grand Lake Health System
Health Information Management
200 St. Clair Street
St. Marys, Ohio 45885

Fax: 419-394-3692

Notice of Privacy Practices

FollowMyHealth PATIENT PORTAL

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What is FollowMyHealth Patient Portal?

FollowMyHealth is a patient portal, made available by Grand Lake Health System to provide a convenient and secure way to manage your personal health record from any computer, tablet or smartphone. FollowMyHealth gives our patients access to medical information on you, your child, or adult family member. This tool is available for both physician practice and hospital patients and some of the features include:

  • View the health summary
  • Request medical appointments with your care team
  • Communicate electronically and securely with your medical care team
  • View test results
  • View medications on file
  • Prescription renewals – make a request in your FollowMyHealth account under:
    • My Health > Medications
  • View allergies and immunizations on file
  • View details about past appointments and hospital admissions
  • Receive email and/or text reminders of up-coming appointments
Patient Portal Guide

DO NOT USE FollowMyHealth FOR MEDICAL EMERGENCIES

If you feel you have a medical emergency, please seek care immediately or call 911 as appropriate.

How do I sign up for FollowMyHealth?
  • Provide an email at any of the Grand Lake Physician Practices or at the time of hospital registration and an invitation to join the portal will be sent to you.
  • Patients can also complete the Patient Portal Account Access Form for portal access to their own account.
  • Return the completed form to a Grand Lake Physician Practice or Joint Township District Memorial Hospital Health Information Management department in-person, mail or fax. If you have any questions, please contact the Health Information Management department at 419-394-3387 extension 1115.
  • If you are a patient 14 years of age or older, you may request an activation code for yourself.
  • Minor patients 14 years of age and older as well as adult patients can grant proxy access to another individual. Patients can request the Patient Portal Account Access Form to grant this access.
  • Parents or guardians of the minor child (under 14 years of age) have full access to the minor’s information until the minor is the age of 14. At age 14 full access is automatically terminated (per Ohio Law) and proxy access can be granted, at the discretion of the patient.
  • Parents can access the medical records of all family members seen at Grand Lake Health System from one “proxy” account.
  • Return the completed form to a Grand Lake Physician Practice or Joint Township District Memorial Hospital Health Information Management department in-person, by mail or fax. If you have any questions, please contact the Health Information Management department at 419-394-3387 extension 1115.

Joint Township District Memorial Hospital
Health Information Management
200 St. Clair Street
St. Marys, Ohio 45885

Fax: 419-394-3692